Refund and Returns Policy

Effective Date: 31-7-2025

At mediumorchid-wombat-261782.hostingersite.com, your satisfaction is our priority. If you’re not entirely happy with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully to understand your rights and options.

1. Returns

We accept returns within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be in its original packaging.
  • You must have the receipt or proof of purchase.

Non-returnable items include:

  • Perishable goods (e.g., food, flowers)
  • Intimate or sanitary goods (e.g., underwear, cosmetics)
  • Gift cards
  • Downloadable software or digital products
  • Customized or made-to-order items

2. Return Process

To initiate a return:

  1. Email us at support@mediumorchid-wombat-261782.hostingersite.com with your order number and reason for return.
  2. Wait for our team to approve the request and provide return instructions.
  3. Ship the item back to the address provided. You are responsible for return shipping costs unless the return is due to a defect or wrong item sent.

3. Refunds

Once we receive and inspect your returned item, we will notify you via email. If your return is approved, your refund will be processed to your original payment method within 1–3 business days.

Please note:

  • Shipping charges are non-refundable.
  • If the item is returned damaged or used, we may offer a partial refund or deny the refund.

4. Exchanges

We only replace items if they are defective, damaged, or you received the wrong product. If you need an exchange, contact us at support@mediumorchid-wombat-261782.hostingersite.com within 48 hours of receiving the item.

5. Cancellations

Orders can be cancelled within 12 hours of placement. After that, we may have already processed and shipped your order.

6. Contact Us

If you have any questions about our Refund and Returns Policy, feel free to contact our support team:

???? Email: support@mediumorchid-wombat-261782.hostingersite.com
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